It’s “a pleasure dealing with you”

niemeyer’s gathers praise on the internet , too

“ The prints arrived safely. What is your return policy? My boss, doesn’t like the images, which I understand is subjective (– probably in reaction on the 11th September –) and no reflection on the condition or any representations you made. Sorry to bother you with this ”

(Mrs. A. P., September 26, 2001)

“ I am pleased to inform you that I received the book in good order and it is very beautiful, I have looked at it now many times and it is very useful for my studies. ”

(Mevr. E. E., June 29, 2002)

“ … that I have received the parcel in good order. Very well and professional packed indeed. The litho of Mourot is according to my expectations. The drawing is rare. Colouring most probably same time … ”

(Mr. P. v. d. W., June 26, 2003)

“ I am curious as to the history of this (original Ridinger printing) plate (I just bought) and the others you have offered. Did you purchase them from the Ridinger estate (indirectly, indeed) or a private collector? These are truly rare one of a kind pieces ”

(Mr. L. A. F., October 28, 2003)

“ Thank you for your kind help with the Hogarth and for always pleasant correspondence ”

(Mrs. M. K., April 15, 2004)

„ Das Bild ist heute zu meiner vollsten Zufriedenheit eingetroffen … Für die reibungslose und prompte Lieferung dankend, verbleibt mit den besten Endjahreswünschen, freundlichst Ihr … “

(Herr K. v. F., 16. Dezember 2008)

„ die Sendung ist unversehrt … angekommen, vielen Dank. Alle Blätter finden unsere Zustimmung, wir möchten alle erwerben. Ich habe die Rechnung bereits auf den Verwaltungsweg gegeben … “

(Herr R. G., 21. Dezember 2011)

“ The prints arrived today in great condition! I couldn’t be happier with the purchase. Thank you so much for working with me … ”

(Mr. M. C., September 25, 2014)

„ Als kleinen Dank für Ihre immer mit großer Freude und ebensolchem Interesse entgegengenommenen stets neuen Ridinger-Informationen anbei … “

(Herr T. L., 19. Dezember 2014)

“ The print arrived and the packaging was wonderful – thank you for your care with this item! The print is lovely … If you ever see any other prints of horses like this, please let me know … ”

“ Hello Jan and thank you for the wonderful email, I do speak German, though … My co-author is German, so if you could send the brochure I am sure that the information will be appreciated and used properly … Again, thank you for the wonderful service and communication, and please keep me in mind if other … horse prints come in ”

(Mrs. K. K. S., April 5 & 13 resp., 2016)

And how does niemeyer’s react if they think an item may ultimately not come up to the customer’s expectation ?

“ However, the anxiety and insecurity showing from the kind of the continuous flow of questions indicate that you are not feeling comfortable with the whole process. So it would seem to be wiser to call the matter off at this point, as ultimately you may not be truly satisfied. As you will have noticed on our Testimonials page it is – and always has been – the business policy here in such cases rather to wait until we can become friends on an item which stirs up less discussion. In line with this I therefore have cancelled the invoice of … ”

(niemeyer’s to Mr. M. W., August 1, 2011)